What type of information do we collect?
Devernois London receive, collect and store any information you enter on our website or provide us in any other way. Also, we collect your email address; contact information and order history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, telephone number and email); comments and questionnaire feedback.
How we collect your information?
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, telephone number and email address. Your personal information will be used for the specific reasons stated on the website.
Devernois London collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which our business partners or we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Devernois London website is hosted on a website hosting platform. This provides us with an online platform that allows us to promote our services to you. Your data may be stored through website hosting platform data storage, databases and the general website hosting applications. All your data is on secure servers behind a firewall.
How we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about Devernois London, or as otherwise necessary to contact you to enforce applicable national laws. Any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
Not all cookies are the same or have the same purpose. We use the following five types of cookies on our website:
Strictly Necessary Cookies
These cookies are strictly necessary for the website to function and can't be switched off in our systems. They're usually only set in response to actions made by you that amount to a request for services, such as booking a tour of our nurseries; setting your privacy preferences; logging in or filling in forms.
These cookies allow us or third-parties to count visits, traffic sources and collect information about how visitors use our website.
These cookies enable the website to provide enhanced functionality and personalisation.
Social Media Cookies
These cookies may be set through our website by marketing team. They may be used our marketing team to build a profile of your interests and show you relevant adverts on other websites. They don't store personal data/information directly but are based on uniquely identifying your browser and internet device.
These cookies are set by a range of social media services, such as Facebook and Google.
Google Analytics cookies are used to collect information about how visitors use our website. These cookies collect information in the aggregate to give us insight into how our website is being used. We anonymise IP addresses in Google Analytics, and the anonymised data is transmitted to and stored by Google on servers in the US.
These cookies may be set through our site by our marketing team. They may be used by us build a profile of your interests and show you relevant adverts on other sites. They don't store directly personal information but are based on uniquely identifying your browser and internet device. If you don't allow these cookies, you'll experience less targeted advertising from us.
How can you withdraw your consent?
If you don't want us to process your data anymore, please contact us at firstname.lastname@example.org
Questions and our contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com